Holiday Shipping Guideline

Please keep in mind that due to the ongoing delays due to the Covid-19 pandemic, coupled with the approaching holiday peak season, the various contracted shipping courier services may take longer than anticipated. So here is some very important information to help you plan for the holidays and to ensure your order arrives on time. 

 

Fulfillment 

Our holiday fulfillment time-frame should take 2-5 business days

 

Holiday Peak Transit Schedule

Effective November 2 - Jan 3, please expect 1-2 additional days of transit with the courier.

2 Day

3 Day 

4 Day

5-6 Day

7 Day

 

Last Days to Ship for Arrivals by Christmas Eve, Thursday, December, 24th 

 

Standard Ground Delivery - Tuesday, Dec 15th 

Standard Ground Delivery (CA customers) - Friday, Dec 18

Expedite Express* - Monday, Dec 21 (Deadline for upgrade request 11:00 am PT - Friday, Dec 18)

Expedite 2-day* - Tuesday, Dec 22 (Deadline for upgrade request 11:00 am PT - Monday, Dec 21)

Expedite Standard Overnight* - Wednesday, Dec 23 by 4:30 PM (Deadline for upgrade request 11:00 am PT - Tuesday, Dec 22)

 

 

*Nov 30-Dec 24 Money-back guarantee for Expedite and Ground will be suspended between these dates. For shipments scheduled for delivery on a holiday will be delivered the next business day.

 

2020 Holiday Schedule (Courier)

 

Thanksgiving

  • Wednesday, November 25 - Early on-call pick-up for Expedited packages in some areas. Ground pick-up sites will close by 6.PM. 
  • Thursday, November 26 - Service stations and Pick-up locations closed 
  • Friday, November 27 - Adjusted holiday hours for pick-up (check locally). Early on-call pick-up in some areas for Expedited packages.
  • Saturday, November 28 -Adjusted holiday hours for pick-up (check locally). Early on-call pick-up in some areas for Expedited packages.

Christmas 

  • Thursday, Dec 21 - Early on-call pick-up in some areas for Expedited packages in some areas.
  • Thursday, December 24 - Early on-call pick-up in some areas for Expedited packages in some areas. Ground pick-up sites will close by 6.PM. 
  • Friday, December 25 -Service stations and Pick-up locations closed 

New Year’s

  • Thursday, December 31 - Early on-call pick-up in some areas for Expedited packages in some areas. Ground pick-up sites will close by 6.PM. 
  • Friday, January 1 - Service stations and Pick-up locations closed  

 

 

Eliminate Porch Piracy and Don’t Wait Around

 

If you would like some peace of mind that your shipment will not be misdelivered or left on outside while you or the recipient are out and about, let us arrange a hold for pick-up at an authorized location for you so you can pick-up your shipment at your convenience by submitting a support ticket HERE